Privacy notice
How CASH ZA collects, uses and protects your personal information, in line with South Africa's Protection of Personal Information Act (POPIA).
The short version
A plain-English summary. The full notice below is the one that applies.
- What we collect
- Identity, contact, income and banking details, plus application and device information.
- Why we collect it
- To assess your application, verify your identity, run affordability checks, prevent fraud, and meet our legal obligations.
- Who we share it with
- Verification and credit partners who help us assess your application, and regulators where the law requires it.
- How long we keep it
- Only for as long as we need it for these purposes, or as the law requires. [ retention period — to be confirmed ]
- Your rights
- You can access, correct or delete your information, object to how we use it, and complain to the Information Regulator.
Your rights under POPIA
Access, correction, deletion and objection — explained in plain terms, with how to use each one.
See your rightsWe never sell your data
We share information only with the partners who help assess your application, or where the law requires it — never for sale.
Ask us what we hold
Contact us any time to find out exactly what personal information we hold about you.
Contact usWho we are
CASH ZA is a South African online lender. [ company registration — to be confirmed ]. This notice explains what personal information we collect about you, why we collect it, and how we look after it.
Information we collect
Depending on how you use our site and services, we may collect:
- Identity information, such as your name, date of birth and ID number.
- Contact information, such as your phone number, email address and residential address.
- Income and banking details, such as employer information, income and bank account details.
- Application and device information, such as loan application details, your IP address and browser or device type.
Why we collect it
We collect your personal information to assess your loan application, verify your identity, run affordability checks, prevent fraud, and meet our legal and regulatory obligations.
How we use it
We only use your personal information for the purposes described above. We do not use it for any other purpose without telling you first and, where required, obtaining your consent.
Who we share it with
We may share your personal information with verification and credit partners who help us assess your application, and with regulators or other parties where the law requires it. We never sell your personal information.
How long we keep it
We keep your personal information only for as long as it is needed for the purposes described in this notice, or as required by law. [ retention period — to be confirmed ].
Your rights under POPIA
Under POPIA, you have a number of rights over your personal information, and ways to use each of them:
- Right to be notifiedThis notice is how we tell you what we collect and why — you don't need to do anything to have this right.
- Right of accessAsk us to confirm what personal information we hold about you and request a copy of it.
- Right to correctionAsk us to correct information that is inaccurate, outdated or incomplete.
- Right to deletionAsk us to delete or destroy information we no longer have a lawful reason to keep.
- Right to objectTell us if you object to how we process your information, and we'll assess your request.
- Right to complainLodge a complaint with the Information Regulator if you believe we have not handled your information properly.
How we protect it
We protect your personal information using measures such as encryption in transit and restricted access, so that only people who need it to do their jobs can see it.
Cookies
Our site uses cookies to help it work properly and to understand how it's used. You can control cookies through your browser settings.
Contact us
If you have questions about this notice or how we handle your personal information, contact our [ Information Officer contact — to be confirmed ], or reach us through our contact page.
